Fractional COO
Guide & Grow Your Business Community with a Fractional CCO (Chief Community Officer)
What is a Fractional CCO (fCCO)?
A Fractional CCO stands for Fractional Chief Community Officer. But the middle ‘C’ is also used to describe Fractional Executives in: Customer Success, Compliance, Content, Culture, and Communications. If you’re not familiar with Fractional leaders, this diagram from Fractionals United helps to explain the difference:
Why Community Matters More Than Ever: AI, Blockchain & Authenticity
Remember the days when connections were genuine, and communities were tight-knit? I do too. And it seems like tech has made us more connected than ever, but also more disconnected.
But there’s been a shift technologically that is bringing more practical value for communities — specifically at the intersection of AI, SEO & even blockchain.
As AI becomes more rampant, there is a desire for “genuine” community-driven content that will take place in niche/silo groups online. Blockchain may even play a part in this in order to reward individuals through micropayments, while also warding AI-based Large Language Models (LLMs) from scraping their content for free.
This means that modern communities need to be hosted on platforms that provide the accompanying SEO benefits, while also protecting IP from LLMs.
My Fractional CCO service helps bring back the essence of a “real” community in today's increasingly digital world, while also incorporating the best that emerging technologies have to offer.
Value Proposition for Executives
How It Works
I’m equipped to help you build and maintain a solid business culture/community that aligns with your goals and objectives. My pricing model for Fractional CCO services is based on a monthly retainer fee, which may include any or all of the following services:
Community Strategy Development
Culture & Change Management Planning
Community Management
Team Training
Metrics & Reporting
I work with you to develop a customized community strategy that aligns with your business goals and objectives. Manage your community on a day-to-day basis, or train your community team, to ensure that your members are engaged and your community is thriving. Provide you with regular metrics and reporting on the health of your community, including engagement rates, member growth, and sentiment analysis.
When working together, I prefer to work:
Directly with the CEO or other executives
Remotely
Asynchronously
Fractional CCO — Pricing
My pricing is based on the complexity of your culture/community and the level of service required, which includes three tiers of service:
Additional Services
The following can be added on top of the above, but will be handled by my team at Faiā:
Service Reputation Management
Community Management
Social Media Management
Content Creation
Video editing
Cold outreach
Please note:
^ All prices are in USD. And are subject to change based on the complexity of your needs and the level of service required. As a result, I offer custom packages, so please don’t hesitate to schedule a free consult to discuss further.
^^ All payments are made upfront (or otherwise agreed upon in writing). If invoices are required, they can be issued, but work will not start until payment is received.
Testimonials
Guarantee
I’ll help you achieve a minimum 20% growth in community engagement and membership within the first 3 months, or get a full refund.
FAQ
Anything else?
If you are interested in learning more about my Fractional CCO services or would like to discuss a custom package, please contact me.
Thank you for considering my Fractional CCO services. I look forward to helping you build a thriving community!
PS. Not Yet Ready? If you’re not ready to work together, subscribe to my newsletter and get my “Community Growth Blueprint.” Alternatively, you can browse my blog to learn more about my work.